Privacy policy

Last update: 23 May 2019

joberg2c understands the importance of protecting your personal information. You are welcome to tell the world about us but we promise never to tell the world about you!

This privacy policy explains how and why we collect and use your personal information and your rights in relation to your personal information, when you interact with us via the joberg2c website only.

If you need any further details, have a query or complaint about our use of your personal information, please contact us.

We review our privacy policy regularly. Where the policy has been updated this will be clearly identified by reference to the date of the policy above.

Where we provide a link to a third party website, joberg2c accepts no liability for the privacy practices or content of that website.

Where your personal information is collected by us (e.g. by completing the contact us form, entering joberg2 or subscribing to receive our newsletters) it will be stored on our servers located in the South Africa, Germany and the United States.

How we obtain and collect your personal information

Subscribing and unsubscribing for email communications

We send out email communications about our events, updates, and industry news. To receive these email communications you need to subscribe via our website. Subscription requires you to provide as a minimum your name and email address. We will only send you the email communications if you have registered for them. By subscribing, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this event.

If you wish to unsubscribe at any time you can do so via the unsubscribe page on our website or using the unsubscribe link at the bottom of each email communication.

Personal Data collected: email address; first name; last name

Contact us form

Any individual can contact joberg2c by using our contact us form. If you wish to get in touch with us in this way, we ask you to provide as a minimum, your name, email address and information about your enquiry so that we can help you.

Personal Data collected: email address; first name; last name; phone number.

Personal Information provided by MyActive (third part supplier)

If you elect to enter joberg2c as a rider or supporter, you will submit your details via the MyActive system in accordance with their Privacy Policy. MyActive have been appointed by joberg2c to process rider entries. Through the MyActive system, joberg2c have access to all of your Personal Information. By entering joberg2c, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this event.

Personal Data collected: ID number / passport number; address; email address; first name; last name; phone number; medical details.

We use this information for a variety of business purposes

  • To keep you updated on the joberg2c event that you have entered
  • To respond to your questions and requests
  • To email newsletters with your consent
  • To contact you for feedback and surveys.

Who do we share your personal information with?

In general, joberg2c shares aggregated information and statistics about our customers, entries, traffic patterns and related website information with our sponsors, third party suppliers and marketing agencies.

We may disclose your personal information to sponsors and third party suppliers, as explained in this Privacy Policy, as disclosed at the time you provide your information and in the following circumstances:

  • Sponsors: Based on your opt-in consent when entering to ride joberg2c, we may share your information with our sponsors for marketing purposes. Examples may include sending sponsored e-mails and special sponsor offers
  • Third party service providers: We instruct other companies and individuals to perform functions on our behalf. This includes our event timing partner and our medical supplier, mail carriers, hosting providers, website management data analysis and development and contracted marketing agencies
  • Anonymised/Aggregated personal information: We may share anonymised information, and/or aggregated data with third party service providers. If we combine anonymised or aggregated data with Personal Information, we will treat the combined information as Personal Information according to this Privacy Policy
  • Where required by law or competent authority we may also share your personal information with regulators, courts, government departments and law enforcement agencies. We will inform you of this before we share your personal information unless we are legally prevented from doing so.


By using the Site, or providing us with any personal information, you acknowledge you understand that your Personal Information may be transferred to territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside. Depending on your location, data transfers may involve transferring of data to a country other than their own. Processing takes place at our offices and in any other places where the parties involved in the processing are located. Where required under Applicable Law, we will take steps to ensure that your Personal Information is only transferred once adequate safeguards are in place, such as the South Africa Protection of Personal Information Act.

How long do we keep your personal information for?

Your personal information is kept in accordance with our data retention policy which categorises personal data and applies retention periods according to use. Retention periods are determined by reference to applicable data protection laws and the purpose for which the personal information was collected and is used. Legal and regulatory retention requirements, contractual obligations and limitation periods are also part of the retention period determination process.

How we protect your personal information

joberg2c understands the importance of ensuring its systems are secure from unauthorised access, use or disclosure so that emails and forms that contain your personal information are safe. It has internal policies, procedures and controls in place to ensure this.

Social media platforms

The collection of, securing, and sharing of your personal information via joberg2c social media platforms falls under the respective platforms Privacy Policies.

Your rights

The law entitles you:

  • To receive a copy of any of your personal information which we have collected
  • To request that we correct and / or complete personal information we have collected
  • To request that we permanently delete, stop using or storing any of your and / or restrict our use of your personal information
  • To object to the processing of your personal information by us unless we can demonstrate that we need to continue processing it
  • In some circumstances to request that we transfer your personal information to a third party
  • If you would like to exercise any of these choices, please get in touch via our Data Protection Officer at Joburg2c Cycling CC t/a joberg2c, P O Box 101, Ixopo, 3226 or use the contact us form on our website. Where we have shared your personal information with other companies, we will let them know if you exercise any of these choices.


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Changing your cookie preferences

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Use of cookies on this site

We only use cookies that enable our website to function correctly and to provide us with information that allows us to improve its performance. Please be aware that restricting cookies may impact the functionality of some areas of the website, resulting in them not working properly.

The table below lists the cookies used on this site and why we use them.

We place the following cookies on your device to make sure the portal functions and performs correctly and intuitively:

Cookie nameCookie purpose
WordPress_test_cookie WordPress sets this cookie. The cookie is used to check whether your web browser is set to allow, or reject cookies. The cookie duration is the session only
_ga, _gid, and _gat Cookies provided by Google as part of their analytics tool. These cookies are used to collect information about how visitors use our website, for example number of visitors to the site, which pages are most visited, how visitors move between pages etc. The information they collect is anonymous. We use this information to help improve visitors’ experience of the website.